Privacy Policy

​

​

Effective Date: 1 July 2026

This privacy policy describes how personal information is collected, used, and protected when an order is placed for a keepsake.

 

 Information Collection

To process and fulfill orders, only essential information is collected:

• Full name

• Shipping address

• Email address

• Telephone number

 

 Purpose of Data Processing

Personal details are used exclusively for:

• Order fulfillment and delivery of the keepsake product.

• Direct communication regarding order status or necessary clarifications.

 

 Data Retention and Deletion

A strict data minimization protocol is followed to ensure privacy:

• Active Processing: Personal data is stored only during the duration of the order fulfillment process.

• Permanent Deletion: Once delivery of the keepsake is confirmed, all associated personal contact details and addresses are permanently erased from active records.

• Statutory Records: Information required for tax, accounting, or legal compliance may be retained as mandated by law, but such records will be limited to non-identifying transaction data where possible.

 

 Third-Party Service Providers

Personal data is never sold or traded. Necessary delivery information (name and address) is shared only with reputable postal or courier services for the sole purpose of transporting the order.

 

 Data Rights

In accordance with data protection regulations, individuals have the right to access the personal information held about them, request corrections, or request deletion of their data prior to the automated deletion at the end of the order process.

 

6. Contact Information

For questions regarding this policy or data handling practices, inquiries may be directed to: teambear@thimbleandbear.co.uk

 

​